About the role
ROLE GUIDE
• Book workshop jobs and explain service scopes
• Prepare estimates for approval
• Update customers on work progress
SKILLS TO HIGHLIGHT
Customer communication, Estimate preparation, Scheduling. Tell us about relevant projects, practical experience or training. This guide is illustrative, not a selection checklist for a confirmed vacancy.
Requirements
Indicative background for this occupation:
• Grade 12 or equivalent
• Customer service and motor-industry exposure
• Familiarity with workshop administration systems
Practical skills to mention:
• Customer communication
• Estimate preparation
• Scheduling
